Kisk AI

1. Introduction

Kisk Team ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Kisk AI application ("Application") and its services. By accessing or using the Application, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

2. Information We Collect

We collect information necessary to provide and improve our personalized AI companion services, which includes two categories of information:

2.1 Information You Provide Voluntarily

• Conversation Data: Content of your interactions with AI characters (e.g., creative ideas shared with Luna, career questions asked to Aurora) to enable intelligent conversation memory and continuous dialogue experiences;
• User Preferences: Settings related to AI character selection, interface customization (e.g., dynamic background preferences), and interaction frequency;
• Contact Information: Email address or other details you provide when contacting customer support.

2.2 Automatically Collected Information

• Device Information: Model, operating system, unique device identifiers, and network connection details to ensure compatibility with the Application’s visual features (e.g., breathing animations);
• Usage Data: Metrics such as AI character usage frequency, session duration, and feature engagement (e.g., frequency of accessing study guidance from Seraphina) to optimize service quality.

3. How We Use Your Information

Your information is used exclusively to deliver and enhance the Kisk AI experience, with specific purposes including:

• Providing personalized interactions: Tailoring AI character responses based on conversation history and preferences;
• Maintaining service functionality: Supporting persistent chat history and seamless continuation of conversations across sessions;
• Improving service quality: Analyzing usage patterns to refine AI character expertise and optimize visual design elements;
• Responding to inquiries: Addressing questions or issues related to the Application via the contact information provided.

We will not use your information for purposes unrelated to the Application without obtaining your explicit consent.

4. Data Storage and Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration:

• Encryption: Conversation data and personal information are encrypted during transmission and storage;
• Access Controls: Only authorized personnel with business necessity can access user data;
• Retention Period: We retain conversation data for as long as you use the Application to maintain dialogue continuity. Upon uninstallation and account deletion, your data will be permanently erased within 30 days.

5. Information Disclosure

We will never share your personal information with third parties for marketing purposes without your explicit consent. Disclosure may only occur in the following circumstances:

• With your consent: Sharing information with third-party service providers only to support the Application’s functionality (e.g., cloud storage providers bound by confidentiality agreements);
• Legal requirements: Disclosing information if compelled by law, court order, or regulatory authority;
• Service protection: Sharing information to prevent fraud, protect user safety, or defend our legal rights.

6. Your Rights Regarding Personal Information

You have the following rights related to your information, which we will fulfill in accordance with applicable laws:

• Right to access: Request a copy of the information we hold about you;
• Right to correction: Request correction of inaccurate or incomplete information;
• Right to erasure: Request deletion of your information (subject to legal obligations);
• Right to withdraw consent: Opt out of non-essential data collection (e.g., preference settings) without affecting core service functionality.

To exercise these rights, please contact us using the details provided in Section 8.

7. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. When we make material changes, we will notify you via in-Application notification or email. Your continued use of the Application after the updated Policy takes effect constitutes your acceptance of the changes.